Video Conference
Bridging
Video conferencing is key to keeping business connected as travel budgets tighten and the time we have to get things done is ever-decreasing. Using Video Conferencing you can be sure you have access to more personal attention and training through our team of video experts, the latest in product innovation, and proven service and reliability to ensure your message is successfully communicated.
Video Reservations
Video Reservations is a web-based reservation, reporting and billing system that gives you complete control over your video conferences. You can schedule, review, and modify calls through the Video Reservations user interface. The service also provides a method to notify participants of conference dates and time, launch ISDN and IP-based video conferences and pay and track past events.
Video Equipment Purchases
If you are ready to purchase video conferencing equipment we can put you in touch with a dealer in your area. We have partnered with equipment industry leaders that can provide you with information about products and will work with you to understand and meet the needs of your organization. Our team of video conferencing experts will understand your needs and identify which equipment is right for you.
Video Conferencing Room Rental
If video conferencing equipment is not in your budget we offer a public room rental program. With over 9000 public video rooms worldwide you can conduct a face-to-face meeting without the need to purchase equipment.
Video Managed Services
Today, companies seeking cost-effective and efficient ways to conduct business have turned their interest towards centralized remote management capabilities and outsourced managed services. Video Managed Services (VMS) provides our customers with the ability to fully outsource the management and support of video conferencing to an experienced and trained staff. Through our tools, personnel and network connectivity, we remotely monitor and manage video conferencing services allowing you to focus on conducting your business.
Live Operator Assistance and Support
Our video helpdesk operations facilities are located in the United States, United Kingdom, and Australia in order to deliver global support to you 24/7 via the phone or email. Our teams are responsible for answering all incoming traffic for reservations, technical support and live operator assistance before, during and after your conference.
Video Online
Video Online provides you with a one stop web portal available 24/7 for scheduling, managing and supporting video conferences, equipment and infrastructure.
Managed Network Extranet
This firewalled hosting facility provides connection points to all our managed video services customers. The Managed Network Extranet gives our video technicians safe and secure access to private networks and video overlay networks provided to customers who do not want their video environment to be a shared part of their private network.
Device/Bridge/Endpoint Monitoring
All of your user, device, room, maintenance, MCU and call routing guidelines are maintained within Video Online. We can manage commercially available applications that sit within your network along with our own hosted management applications. Our technicians can monitor bridge management tools or bridge and endpoint web portals in order to interact with equipment or infrastructure on premise at your location. Add to that the use of Video Online and we can completely control all aspects of your video infrastructure.
Project Support Teams
To assist you with implementing Video Managed Services, our professional team is ready to support the initial design, scope of work and project implementation. Your team includes project managers, engineers and technicians who help manage deployment of services and then works with your specifications to continue to manage your services.